If you’re unable to access your Stone Wallet account, don’t worry. There are a few ways to regain access.
Try logging in again
Start by logging out, refreshing the page and logging in using the method you originally used to create the account. Stone Wallet supports multiple login methods (such as Google or email), and in some cases, these may be linked to the same account.
If you previously signed up with Google, you may still be able to access your account using your email login, depending on how your account was set up.
Still can’t access your account?
If you’re unable to log in, please contact support ([email protected]) and include:
the login method(s) you may have used
the email address associated with your account
Our team will help you verify your identity and restore access.
For the best experience, we recommend continuing to use the same login method you used during sign-up.
If you’re unsure which method was used, support can help you identify and recover your account.
